Ride On complaints and questions dominate Montgomery County 311 center

[WMAveteran]

 The Wednesday, November 10, 2010 edition of THE GAZETTE reported that "The majority of complaints that come into Montgomery County's new government call center (311) concerns its Ride On bus service ..."  "The CountyStat analysis shows that complaints about Ride On service (999 calls), driver behavior (453 calls) and other issues have been common since the 311 call center began operating in June."  "Ride On questions also were most common among calls for information, the analysis shows, with 17,473 requests since June." 

[Perry]

Coincidence that this happened after Chris left? LOL

[WMAveteran]

Coincidence that this happened after Chris left? LOL

Hardly a coincidence.  I think he was the last responsive Ride On employee (from my experience). 

[rideonrulez]

LOL Thanks guys but I don't deserve that much credit...