I think that WMATA is its own worst enemy at times and I sometimes wonder if they're aware of that what they do, good or bad, has consequences. Did they really think that announcing that off-peak trackwork will be the rule until the next decade or that the Silver Line will open without an increase in cars would get only positive feedback? Sometimes I wonder if they actually like coming off as the bad guy and bask in the negative attention and this stretches to individual people merely linked to WMATA. The Jackie Jeter "slavery" comment, Dan Stessel's condescending lines about sexual harassment, even the RAC Vice Chair's tweets that rising union costs aren't why the agency is near broke.
Also, I think the generally polarizing nature of the DC area adds flames to the fire. The constant flow and churn of people means there isn't much in the way of institutional memory to begin with then toss in other factors and it doesn't work well at all.
Also, I think the generally polarizing nature of the DC area adds flames to the fire. The constant flow and churn of people means there isn't much in the way of institutional memory to begin with then toss in other factors and it doesn't work well at all.
